DiffSight
Legal

Privacy Policy

Last updated: May 12, 2026

This Privacy Policy explains how Mercure Technologies (“we”, “us”, “DiffSight”) collects, uses and protects your personal data when you use the DiffSight desktop application, the website at diffsight.dev and any related services (the “Service”).

We are committed to protecting your privacy and processing your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data controller

The data controller is:

We have not appointed a Data Protection Officer (DPO) because we are not legally required to. For any data protection question, you can contact us at the email address above.

2. A few important things to know first

Before listing the details, here are the principles we follow:

3. What personal data we collect

3.1 Data you provide to us directly

When you create an account or use the Service, we collect:

DataPurpose
First name and last nameIdentifying you in the Service and in invoices
Email addressAccount login, transactional emails (license, password reset, account changes)
Password (hashed)Authentication (we use a one-way cryptographic hash; we never store passwords in plaintext)
Company (optional)Personalization, B2B usage statistics
Job title / position (optional)Personalization, B2B usage statistics
Authentication provider dataIf you sign in with GitHub or Google, we receive your name, email and provider user ID

3.2 Data collected automatically

When you use the Service, we automatically collect:

DataPurpose
IP addressSecurity, abuse prevention, rough geolocation for compliance
Browser type, device type, OSService compatibility, debugging
Pages viewed, referrerUnderstanding how users discover and use the website
Server logs (timestamp, endpoint, response code)Security, debugging, abuse prevention
License activation data (machine identifier, activation date)License enforcement, anti-fraud

3.3 Payment data

When you purchase a subscription, payment data (credit card details, billing address, VAT number) is collected and processed directly by Lemon Squeezy, our Merchant of Record. We do not see or store your credit card information. We only receive the minimum information necessary to associate your subscription with your DiffSight account (email, subscription status, plan).

3.4 What we do NOT collect

We do not collect:

DiffSight communicates with GitHub, GitLab, OpenAI and Anthropic directly from your device, not through our backend.

4. Why we process your data (legal bases)

Under the GDPR, we process your personal data on the following legal bases:

5. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this Policy:

DataRetention
Account data (name, email, etc.)While your account is active, plus 30 days after deletion
Server logs12 months maximum
Billing-related data10 years (French legal obligation for accounting)
Marketing emails opt-inUntil you unsubscribe
Waitlist email (if you signed up before release)Until product launch + 12 months, or until you unsubscribe

After these retention periods, your data is deleted or anonymized.

6. Who we share your data with

We share your personal data with third-party service providers (“sub-processors”) that help us operate the Service. Each sub-processor processes your data on our behalf, under a contractual agreement (Data Processing Agreement) and with appropriate safeguards.

Sub-processorRoleLocationData shared
Hetzner Online GmbHHosting of our backend and databaseGermany or Finland (EU)All account and license data
Vercel Inc.Hosting of our landing page (diffsight.dev)United States (with EU region option)IP address, browser data of website visitors
Cloudflare Inc.Storage and delivery of application updates (R2)United States (multi-region)IP address, requested file, timestamp
Lemon Squeezy (Paddle.com Market Ltd.)Payment processing, Merchant of Record, license keysUnited StatesEmail, billing data, payment details, subscription status
PostHogProduct and website analytics (consent-based)EU (Frankfurt, Germany) — PostHog Cloud EUPseudonymous usage events, page views, device and browser information, anonymous identifier
Vercel AnalyticsWebsite traffic analyticsUnited StatesPseudonymous page view data

We may add new sub-processors over time. We will update this list when we do.

We do not sell your personal data to third parties.

7. International data transfers

Some of our sub-processors are based in the United States (Vercel, Cloudflare, Lemon Squeezy).

When we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, including:

You may request a copy of these safeguards by contacting us at support@diffsight.dev.

8. Security

We take reasonable technical and organizational measures to protect your personal data, including:

However, no security measure is 100% effective. We cannot guarantee absolute security of your data. If we ever become aware of a personal data breach affecting you, we will notify you and the competent supervisory authority (the French CNIL) in accordance with the GDPR.

9. Your rights

Under the GDPR, you have the following rights regarding your personal data:

To exercise these rights, contact us at support@diffsight.dev. We will respond within one month.

10. Cookies and similar technologies

On our website (diffsight.dev), we use a limited number of cookies and similar technologies. For a full and up-to-date list, see our Cookie Policy.

The DiffSight desktop application does not use cookies in the traditional sense, but stores local configuration data (license, settings, your AI API keys) on your device.

11. Children

DiffSight is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us at support@diffsight.dev and we will delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted at diffsight.dev/privacy with a new “Last updated” date.

For material changes, we will notify you by email or through the Service. Continued use of the Service after the effective date constitutes acknowledgement of the updated Policy.

13. Contact us

For any question about this Privacy Policy or our processing of your personal data:

You can also lodge a complaint with the French data protection authority: